Invoice Chaser for Xero

What it does & who it's for

Chasing invoices is the job everyone hates and everyone postpones. Invoice Chaser is a Make.com scenario that sweeps your Xero organisation every morning and runs a graduated reminder ladder for you: a friendly nudge at 3 days overdue, a firmer follow-up with the invoice PDF attached at 10, and a final notice at 21 — at which point it stops emailing and pings you in Slack, because day 21+ is phone-call territory. The moment a customer pays, the chasing stops itself and they get a warm thank-you instead, with a celebratory ping to your team. The engineering is deliberately simple and safe. Each tier matches an exact days-overdue value, so every invoice receives each reminder exactly once — no database, no sent-log, no duplicate emails, ever. Paid invoices can never match a reminder tier. Invoices you never want chased are excluded by putting NOCHASE in the Xero reference, part-payments are chased for the remaining balance only, and every email carries the invoice's real Xero online-payment link so paying is one click. A Monday morning Slack digest lists every overdue invoice — including the ones that can never be chased because the contact has no email address, so nothing rots silently. The tone of the emails matters more than people think. All four templates are written in a plain, good-faith Australian business voice: the amount and invoice number up front, one obvious action, and always an easy out ("already paid? ignore this"). Escalation happens through structure, not rudeness — and the ladder deliberately ships no legal-threat template, because a fourth automated email recovers nothing and burns the relationship. Every template is editable HTML plus plain text, with an escalation-policy guide covering exactly which filter to touch when you want different rungs, extra rungs, weekday-only sending, or a backlog swept. Setup is genuinely beginner-friendly: import one blueprint, connect Xero (the guide covers the OAuth scopes and picking the right organisation), your mailbox and Slack, set three variables, and schedule it daily at 8am. Safe mode is one field — set safeModeCc to your address and every customer email is CC'd to you for a supervised first week. The setup guide includes a completely safe test path using a draft invoice in Xero (drafts are invisible to the trigger), and the interactive demo replays the exact module logic on a sample ledger — run it and you will see every filter decision and every email this scenario would send, before you buy.

Version history

1. v1.0Latest4 Aug 2026

Licence & terms

These terms are snapshotted at purchase — what you see here is what applies to your order.

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